{"id":7706,"date":"2022-01-27T12:00:00","date_gmt":"2022-01-27T12:00:00","guid":{"rendered":"https:\/\/www.esecurityplanet.com\/2018\/05\/17\/11-top-managed-security-service-providers-mssps\/"},"modified":"2023-03-23T21:16:36","modified_gmt":"2023-03-23T21:16:36","slug":"mssp","status":"publish","type":"post","link":"https:\/\/www.esecurityplanet.com\/products\/mssp\/","title":{"rendered":"Best Managed Security Service Providers (MSSPs)"},"content":{"rendered":"

As threats mount from ransomware gangs<\/a>, Russian-backed hacker groups<\/a>, and other nation-sponsored attackers<\/a> and as the growth in remote work<\/a> makes security management increasingly complicated, many companies are finding it makes sense to turn to a managed security service provider (MSSP) for help with handling an extremely complex threat landscape.<\/p>\n

In response, the market is growing fast. According to a recent MarketsandMarkets report<\/a>, the global MSSP market is expected to nearly double from $22.8 billion in 2021 to $43.7 billion by 2026, driven not only by remote working and growing cyber threats but also by a massive cybersecurity skills shortage<\/a>, the demands of government regulations<\/a>, and the simple cost benefits of outsourcing.<\/p>\n

How to Choose the Right MSSP for Your Company<\/h2>\n

A wider range of providers are offering MSSP services<\/a> today than ever before, and selecting the right vendor in such a heavily populated market can be a challenge. Gartner analyst Pete Shoard advised that being as clear as possible about your needs<\/a> is key to selecting the right service, noting that offerings can range from managing a single technology to sharing the responsibility for operating a security platform to full outsourcing of security operations.<\/p>\n

Trustwave similarly recommends evaluating vendors<\/a> “by the capabilities they offer and how they are structured to serve as an extension of your team,” suggesting three key questions to ask in doing so:<\/p>\n

    \n
  1. How do the provider’s threat intelligence<\/a> capabilities stack up?<\/li>\n
  2. What are the strategies and processes behind the vendor’s managed services?<\/li>\n
  3. What are your own organization’s specific needs?<\/li>\n<\/ol>\n

    There are a number of cybersecurity services to choose from, ranging from managed SIEM<\/a> to managed detection and response (MDR)<\/a>, managed firewalls, incident response<\/a>, and more.<\/p>\n

    Read more:<\/strong> Choosing a Managed Security Service: MDR, Firewalls & SIEM<\/a><\/p>\n

    11 Leading MSSPs<\/h2>\n

    To help you find the right provider, we evaluated a number of MSSPs to come up with this list of top security service providers. Each summary highlights some of the vendor’s key features and links to a separate, in-depth article for more details.<\/p>\n

    Accenture<\/h3>\n

    \"\"<\/p>\n

    Accenture acquired Symantec’s MSSP services in 2020. The company’s MSSP portfolio, supported by over 3,400 security professionals, includes managed application security, managed cloud security, managed digital identity, managed security risk, vulnerability management<\/a>, managed SIEM, and managed extended detection and response<\/a> (MxDR).<\/p>\n

    Use Cases<\/strong>: <\/strong>Global markets and all company sizes<\/p>\n

    Metrics: <\/strong>More than 224 billion logs processed daily<\/p>\n

    Intelligence: <\/strong>Services leverage machine learning (ML), advanced analytics, cryptography, distributed ledgers, cognitive computing, and automation<\/p>\n

    Delivery: <\/strong>Can be deployed on-premises or in the cloud<\/p>\n

    See our previous look at\u00a0Accenture\/Symantec<\/a>.<\/p>\n

    AT&T<\/h3>\n

    \"\"<\/p>\n

    AT&T’s 2018 acquisition of AlienVault significantly expanded its cybersecurity offerings, which now includes managed vulnerability services, strategy and roadmap planning, risk-based cyber posture assessments, penetration testing<\/a> services, secure remote access, secure web gateway<\/a> (SGW), network-based firewall, distributed denial of service (DDoS) defense<\/a>, managed threat detection and response, SentinelOne managed endpoint security, MobileIron mobile security<\/a>, and Lookout mobile endpoint security. AT&T was named as a Niche Player in Gartner’s most recent Magic Quadrant for MSSPs.<\/p>\n

    Use Cases: <\/strong>Small and medium businesses (SMBs) to large enterprises, mostly in North America<\/p>\n

    Metrics: <\/strong>Network availability guarantees of up to 99.999%<\/p>\n

    Intelligence: <\/strong>Monitors well over 19PB of IP traffic on its core network each business day<\/p>\n

    Delivery: <\/strong>On-premises and cloud<\/p>\n

    See our\u00a0in-depth look at\u00a0AT&T MSSP<\/a>.<\/p>\n

    BT<\/h3>\n

    \"\"<\/p>\n

    BT’s 3,000 security experts and 16 global security operation centers support a portfolio that includes next-generation firewall (NGFW)<\/a>, Intrusion Detection and Prevention System (IDPS)<\/a>, unified threat management (UTM)<\/a>, SWG, managed DDoS mitigation, managed endpoint detection and response (EDR), managed embedded security controls, application security<\/a>,\u00a0network access control<\/a>, public key infrastructure (PKI) security, vulnerability scanning<\/a>,\u00a0patch management<\/a>,\u00a0email security<\/a>, threat monitoring and intelligence, cloud\u00a0security information and event management (SIEM)<\/a>, MobileIron mobile security, and more.<\/p>\n

    Use Cases: <\/strong>Companies and governments in U.K., Europe, the Americas, and AMEA (Asia, the Middle East, and Africa)<\/p>\n

    Metrics: <\/strong>Blocks 6,500 potential cyberattacks a day, and serves 98% of FTSE (Financial Times Stock Exchange) 100 companies<\/p>\n

    Intelligence: <\/strong>Provides shared and customer-dedicated security operation centers globally<\/p>\n

    Delivery: <\/strong>Several delivery models\u2014primarily cloud or appliance based, co-managed, or fully managed<\/p>\n

    See our in-depth look at\u00a0BT MSSP<\/a>.<\/p>\n

    DXC Technology<\/h3>\n

    \"\"<\/p>\n

    DXC’s more than 3,000 security professionals support a portfolio of integrated solutions that includes advisory services, security risk management<\/a>, intelligent security operations infrastructure,\u00a0endpoint security<\/a>, identity and access management<\/a>, threat and vulnerability management, incident response, data protection, and cloud security.<\/p>\n

    Use Cases: <\/strong>Serves over 40% of the Fortune Global 500<\/p>\n

    Metrics: <\/strong>Manages security services for more than 1.8 million devices<\/p>\n

    Intelligence: <\/strong>Global threat intelligence, advanced threat detection, and integrated incident response<\/p>\n

    Delivery: <\/strong>Dedicated solutions can be managed on-site, in a hosted environment or in cloud environments<\/p>\n

    See our in-depth look at\u00a0DXC Technology<\/a>.<\/p>\n

    IBM<\/h3>\n

    \"\"<\/p>\n

    IBM provides a wide range of MSSP services, including network protection, managed\u00a0firewall<\/a>\u00a0services, vulnerability scanning, information event management, intelligent log management in the cloud, IDPS, data protection, security intelligence analysis,\u00a0web gateway management,\u00a0UTM, secure software-defined wide area network (SD-WAN<\/a>), adaptive security for hybrid cloud, managed endpoint security, managed identity services, and managed detection and response. IBM was identified as a Leader in Gartner’s most recent Magic Quadrant for MSSPs.<\/p>\n

    Use Cases: <\/strong>Large enterprises<\/p>\n

    Metrics: <\/strong>Monitors more than 150 billion security events per day in more than 130 countries<\/p>\n

    Intelligence: <\/strong>Threat intelligence and incident response services supported by IBM Security X-Force<\/p>\n

    Delivery: <\/strong>Shared multi-tenant, on-premises, or as a service<\/p>\n

    See our in-depth look at\u00a0IBM<\/a>.<\/p>\n

    Lumen<\/h3>\n

    \"\"<\/p>\n

    Lumen, rebranded from CenturyLink in 2020, offers a broad range of services, including a professionally managed next-generation network-based firewall, IDPS, adaptive network security<\/a>, UTM, DDoS mitigation, and threat intelligence. Lumen’s eight SOCs<\/a> worldwide respond to physical and logical alarms, mitigate attacks and suspicious or abnormal network activity, and assist with customer security inquiries. Prior to the rebranding, CenturyLink was named as a Visionary in Gartner’s most recent Magic Quadrant for MSSPs.<\/p>\n

    Use Cases: <\/strong>Mid-sized to multinational enterprises and government customers in more than 60 countries<\/p>\n

    Metrics: <\/strong>Monitors more than 195 billion NetFlow sessions daily, and mitigates 120 DDoS attacks per day<\/p>\n

    Intelligence: <\/strong>Lumen Adaptive Threat Intelligence (ATI), powered by Black Lotus Labs, delivers high-fidelity threat intelligence in near-real time<\/p>\n

    Delivery: <\/strong>Delivered through a central portal or directly to the organization\u2019s SIEM without requiring on-site equipment or installation<\/p>\n

    See our\u00a0in-depth look at\u00a0Lumen\/CenturyLink<\/a>.<\/p>\n

    NTT<\/h3>\n

    \"\"<\/p>\n

    NTT’s MSSP offering includes threat detection, compliance monitoring, security device management, vulnerability management, managed detection and response, enterprise security monitoring, web application firewall-as-a-service, and managed SOC as a service. NTT was named as a Niche Player in Gartner’s most recent Magic Quadrant for MSSPs.<\/p>\n

    Use Cases: <\/strong>Companies of all sizes and across all industries<\/p>\n

    Metrics: <\/strong>Six global SOCs analyze two billion events per day<\/p>\n

    Intelligence: <\/strong>Combines ML, big data, and complex event processing analysis<\/p>\n

    Delivery: <\/strong>On-premises, cloud-based, or hybrid services<\/p>\n

    See our\u00a0in-depth look at\u00a0NTT MSSP<\/a>.<\/p>\n

    Secureworks<\/h3>\n

    \"\"<\/p>\n

    Secureworks’ wide range of services includes managed firewall, managed IDPS, managed iSensor IPS, managed NGFW, advanced endpoint threat detection (AETD), advanced endpoint threat prevention, advanced remediation management, log management and compliance<\/a> reporting, security event monitoring, vulnerability program management, vulnerability scanning, payment card industry (PCI) scanning, web application scanning, and policy compliance. Secureworks’ Taegis ManagedXDR service includes advanced threat hunting<\/a>, detection, and rapid response. Secureworks was named a Leader in Gartner’s most recent Magic Quadrant for MSSPs.<\/p>\n

    Use Cases: <\/strong>Mid-sized, enterprise, and government organizations<\/p>\n

    Metrics: <\/strong>300 billion security events processed daily<\/p>\n

    Intelligence: <\/strong>Provides threat research, threat intelligence, malware analysis, and analytics support to SOCs<\/p>\n

    Delivery: <\/strong>Hosted by Secureworks or delivered on customer networks<\/p>\n

    See our in-depth look at\u00a0Secureworks<\/a>.<\/p>\n

    Trustwave<\/h3>\n

    \"\"<\/p>\n

    Trustwave’s MSSP services include managed detection and response, managed security and compliance, managed application control, managed database security<\/a>, proactive threat hunting, security testing, security technology management, and threat monitoring and detection. Data and reports are available 24\/7 via the Trustwave TrustKeeper portal. Trustwave was named as a Leader in Gartner’s most recent Magic Quadrant for MSSPs.<\/p>\n

    Use Cases: <\/strong>SMBs to large enterprises primarily in financial services, retail, hospitality, healthcare, payment services, government, and education<\/p>\n

    Metrics: <\/strong>More than three million businesses leverage the Trustwave TrustKeeper cloud platform<\/p>\n

    Intelligence: <\/strong>Global threat intelligence is delivered by Trustwave SpiderLabs<\/p>\n

    Delivery: <\/strong>From appliance to cloud and hybrid<\/p>\n

    See our in-depth look at\u00a0Trustwave<\/a>.<\/p>\n

    Verizon<\/h3>\n

    \"\"<\/p>\n

    Verizon Managed Security Services encompasses a wide range of offerings to help companies detect security incidents and threats, including incident response and investigation, security and protection services, cyber risk management, and secure gateway services. A separate MDR offering provides security as a service by combining SIEM technology, user and entity behavior analytics (UEBA<\/a>), and integrations with network detection and response (NDR) and EDR. Verizon was named as a Leader in Gartner’s most recent Magic Quadrant for MSSPs.<\/p>\n

    Use Cases: <\/strong>SMBs to large enterprises<\/p>\n

    Metrics: <\/strong>Verizon’s nine SOCs process over 61 billion events a year<\/p>\n

    Intelligence: <\/strong>Verizon Research, Investigations, Solutions, Knowledge (RISK) team provides threat intelligence and incident response<\/p>\n

    Delivery: <\/strong>Via SOCs that monitor the network<\/p>\n

    See our in-depth look at\u00a0Verizon Enterprise<\/a>.<\/p>\n

    Wipro<\/h3>\n

    \"\"<\/p>\n

    Wipro’s managed security services include MDR, managed application security, managed digital trust, managed cloud and infra security, and managed security risk and compliance. Wipro was identified as a Niche Player in Gartner’s most recent Magic Quadrant for MSSPs.<\/p>\n

    Use Cases: <\/strong>Global presence but strongest in Asia and Europe<\/p>\n

    Metrics: <\/strong>More than 200,000 employees serving clients across six continents<\/p>\n

    Intelligence: <\/strong>ML-leveraged for threat detection<\/p>\n

    Delivery: <\/strong>Its Cyber Defense Center (CDC) portal is the landing page for accessing services<\/p>\n

    See our in-depth look at\u00a0Wipro<\/a>.<\/p>\n\n\n

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