<\/span><\/h2>\n\n\n\nTo evaluate Keeper as a password management product, I analyzed it in six different categories, which were all weighted individually. Each category was a major criterion that buyers consider when looking for password managers. I included multiple subcriteria in each major category, which each received their own weighting. Whether Keeper met the subcriteria, as well as each’s weight, determined its overall score of 3.6 out of 5.<\/p>\n\n\n\n
Evaluation Criteria<\/h3>\n\n\n\n
I first considered major password management capabilities, like password sharing and 2FA, and extra features such as security alerts and secrets management. Then I looked at usability, which includes automated user management, and security capabilities like a zero-knowledge encryption format. Finally, I evaluated business pricing compared to the password management market and customer support.<\/p>\n\n\n\n
\n- Core features (25%):<\/strong> I scored Keeper based on how many standard password management features it offered, including single sign-on and Active Directory integrations.\n
\n- Score:<\/strong> 4.4\/5<\/li>\n<\/ul>\n<\/li>\n\n\n\n
- Extra features (20%):<\/strong> I looked at extras and nice-to-have features like custom session timeouts.\n
\n- Score:<\/strong> 2.3\/5<\/li>\n<\/ul>\n<\/li>\n\n\n\n
- Usability and administration (15%):<\/strong> This category covered administrative features like product documentation, automated team management, and APIs for developers.\n
\n- Score:<\/strong> 3.8\/5<\/li>\n<\/ul>\n<\/li>\n\n\n\n
- Security (15%):<\/strong> I examined Keeper’s breach history and how transparent it is about security practices, as well as features like dark web monitoring and open-source code.\n
\n- Score:<\/strong> 4.4\/5<\/li>\n<\/ul>\n<\/li>\n\n\n\n
- Pricing and transparency (15%):<\/strong> I considered business plan pricing and availability of free trials.\n
\n- Score:<\/strong> 3.3\/5<\/li>\n<\/ul>\n<\/li>\n\n\n\n
- Customer support (10%):<\/strong> I evaluated support channels, like email and phone, as well as support team hours and the availability of a dedicated customer service representative.\n
\n- Score:<\/strong> 3.8\/5<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n
<\/span>Bottom Line: Keeper Is a Product for Both Startups & Enterprises<\/span><\/h2>\n\n\n\nKeeper is a solid choice for businesses of all sizes, but it’s probably most suited to SMBs that only need a few core PM features or larger enterprises looking for advanced features or add-on modules, like compliance reporting. Its reasonable prices and additional security products give teams flexibility depending on their needs, and it also offers multiple customer support channels.<\/p>\n\n\n\n
To learn more about compliance within your enterprise’s tech stack, read our guide to complying with security laws<\/a> next.<\/strong><\/p>\n\n\n
![\"Keeper](\"https:\/\/assets.esecurityplanet.com\/uploads\/2023\/04\/keeper-icon.png\"){kind=icon}
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