{"id":34595,"date":"2024-03-26T15:43:26","date_gmt":"2024-03-26T15:43:26","guid":{"rendered":"https:\/\/www.esecurityplanet.com\/?p=34595"},"modified":"2024-06-03T15:45:04","modified_gmt":"2024-06-03T15:45:04","slug":"bitwarden-review","status":"publish","type":"post","link":"https:\/\/www.esecurityplanet.com\/products\/bitwarden-review\/","title":{"rendered":"Bitwarden Review 2024: Features, Pricing, Pros &amp; Cons"},"content":{"rendered":"\n<p>Bitwarden is a password manager for organizations of all sizes, but it&#8217;s particularly suited to smaller and mid-sized teams. Password managers protect user credentials with features like two-factor authentication and encryption. Bitwarden adds to these with vault sharing, role-based access controls, and self-hosting on your business&#8217;s servers. Bitwarden may not fit all advanced enterprise needs, but mid-sized teams should consider it for its array of core features.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" style=\"text-transform:none\"><span class=\"ez-toc-section\" id=\"What-You-Need-to-Know-About-Bitwarden\"><\/span>What You Need to Know About Bitwarden<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><tbody><tr><td><img loading=\"lazy\" decoding=\"async\" width=\"150\" height=\"150\" class=\"wp-image-29822\" style=\"width: 150px;\" src=\"https:\/\/assets.esecurityplanet.com\/uploads\/2023\/04\/bitwarden-icon.png\" alt=\"BitWarden icon\" srcset=\"https:\/\/assets.esecurityplanet.com\/uploads\/2023\/04\/bitwarden-icon.png 200w, https:\/\/assets.esecurityplanet.com\/uploads\/2023\/04\/bitwarden-icon-150x150.png 150w\" sizes=\"(max-width: 150px) 100vw, 150px\" \/><\/td><td colspan=\"2\">Bitwarden is a great solution for teams that want to host their own password management instance or enjoy the benefits of an open-source PM product. But it may not be suitable for large enterprises that need extra features or startups that can&#8217;t afford its business pricing.<\/td><\/tr><tr><td rowspan=\"4\"><strong>Overall Rating: 4.1\/5<\/strong><br><br><strong>\u2022 Core Features:<\/strong> 4.6\/5<br><strong>\u2022 Usability &amp; Admin:<\/strong> 4.5\/5<br><strong>\u2022 Security:<\/strong> 5\/5<br><strong>\u2022 Advanced Features:<\/strong> 3.3\/5<br><strong>\u2022 Pricing:<\/strong> 2.7\/5<br><strong>\u2022 Customer Support:<\/strong> 4\/5<\/td><td><strong>Pros<\/strong><\/td><td><strong>Cons<\/strong><\/td><\/tr><tr><td>\u2714\ufe0f Self-hosting available<\/td><td>\u274c Free trial is only 7 days<\/td><\/tr><tr><td>\u2714\ufe0f Positive overall user reviews&nbsp;<\/td><td>\u274c Limited support channels<\/td><\/tr><tr><td>\u2714\ufe0f Plenty of core features<\/td><td>\u274c Lacking a couple of extra features<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<div class=\"wp-block-buttons alignwide is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-1 wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button has-custom-width wp-block-button__width-50 has-custom-font-size is-style-outline td_btn_large has-large-font-size is-style-outline--dc007e50bb34625e1adee0f5c3025504\"><a class=\"wp-block-button__link has-white-color has-luminous-vivid-orange-background-color has-text-color has-background has-text-align-center wp-element-button\" href=\"https:\/\/link.technologyadvice.com\/r\/bitwarden-top-cta\" style=\"border-radius:38px\" target=\"_blank\" rel=\"noopener nofollow sponsored\">Visit Bitwarden<\/a><\/div>\n<\/div>\n\n\n\n<div style=\"height:1em\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>Continue reading about Bitwarden&#8217;s main use cases, pricing, and main features, or jump down if you&#8217;re interested in learning about <a href=\"#evaluation\">how we scored Bitwarden<\/a> in six major categories.&nbsp;<\/p>\n\n\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_68_1 ez-toc-wrap-left counter-flat ez-toc-counter ez-toc-custom ez-toc-container-direction\">\n<p class=\"ez-toc-title\">Table of Contents<\/p>\n<label for=\"ez-toc-cssicon-toggle-item-66d6e8c7d1aff\" class=\"ez-toc-cssicon-toggle-label\"><span class=\"ez-toc-cssicon\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #ffffff;color:#ffffff\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #ffffff;color:#ffffff\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/label><input type=\"checkbox\"  id=\"ez-toc-cssicon-toggle-item-66d6e8c7d1aff\"  aria-label=\"Toggle\" \/><nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/www.esecurityplanet.com\/products\/bitwarden-review\/#What-You-Need-to-Know-About-Bitwarden\" title=\"What You Need to Know About Bitwarden\">What You Need to Know About Bitwarden<\/a><\/li><li class='ez-toc-page-1'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/www.esecurityplanet.com\/products\/bitwarden-review\/#Who-Should-Use-Bitwarden\" title=\"Who Should Use Bitwarden?\">Who Should Use Bitwarden?<\/a><\/li><li class='ez-toc-page-1'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/www.esecurityplanet.com\/products\/bitwarden-review\/#Who-Shouldnt-Use-Bitwarden\" title=\"Who Shouldn\u2019t Use Bitwarden?\">Who Shouldn\u2019t Use Bitwarden?<\/a><\/li><li class='ez-toc-page-1'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/www.esecurityplanet.com\/products\/bitwarden-review\/#Bitwarden-Pricing\" title=\"Bitwarden Pricing\">Bitwarden Pricing<\/a><\/li><li class='ez-toc-page-1'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/www.esecurityplanet.com\/products\/bitwarden-review\/#5-Key-Features-of-Bitwarden\" title=\"5 Key Features of Bitwarden\">5 Key Features of Bitwarden<\/a><\/li><li class='ez-toc-page-1'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/www.esecurityplanet.com\/products\/bitwarden-review\/#Bitwarden-Ease-of-Use\" title=\"Bitwarden Ease of Use\">Bitwarden Ease of Use<\/a><\/li><li class='ez-toc-page-1'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/www.esecurityplanet.com\/products\/bitwarden-review\/#Bitwarden-Customer-Service\" title=\"Bitwarden Customer Service\">Bitwarden Customer Service<\/a><\/li><li class='ez-toc-page-1'><a class=\"ez-toc-link ez-toc-heading-8\" href=\"https:\/\/www.esecurityplanet.com\/products\/bitwarden-review\/#Alternatives-to-Bitwarden\" title=\"Alternatives to Bitwarden\">Alternatives to Bitwarden<\/a><\/li><li class='ez-toc-page-1'><a class=\"ez-toc-link ez-toc-heading-9\" href=\"https:\/\/www.esecurityplanet.com\/products\/bitwarden-review\/#How-We-Evaluated-Bitwarden\" title=\"How We Evaluated Bitwarden\">How We Evaluated Bitwarden<\/a><\/li><li class='ez-toc-page-1'><a class=\"ez-toc-link ez-toc-heading-10\" href=\"https:\/\/www.esecurityplanet.com\/products\/bitwarden-review\/#Bottom-Line-Bitwarden-Could-Fit-Your-Core-Password-Management-Needs\" title=\"Bottom Line: Bitwarden Could Fit Your Core Password Management Needs\">Bottom Line: Bitwarden Could Fit Your Core Password Management Needs<\/a><\/li><\/ul><\/nav><\/div>\n\n<!-- ICP Plugin: Start --><div class=\"icp-list icp-list-main icp-list-body-top3 row\">\n    \n        <!--\n            ICP Plugin - body top3\n            ----------\n            Category: \n            Country: HK\n        -->\n    <\/div>\n<!-- ICP Plugin: End -->\n\n\n\n<h2 class=\"wp-block-heading\" style=\"text-transform:none\"><span class=\"ez-toc-section\" id=\"Who-Should-Use-Bitwarden\"><\/span>Who Should Use Bitwarden?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>Bitwarden offers a strong set of core password management features for small and mid-sized businesses, as well as eye-catching documentation and self-hosting functionality. If your business is looking for the option to host a PM product on your own servers, or you&#8217;re interested in an open-source solution, Bitwarden is a good option. It&#8217;s also well-suited to teams that are comfortable with missing a couple of advanced features.&nbsp;<\/p>\n\n\n\n<p>The following list includes some businesses that should consider Bitwarden:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Experienced IT teams:<\/strong> If your business already has a lot of hardware and you&#8217;d prefer to manage as much of your password manager as possible, Bitwarden provides that flexibility.<\/li>\n\n\n\n<li><strong>Teams comfortable without some advanced features:<\/strong> While Bitwarden lacks a couple of nice-to-have features like guest accounts and travel mode, it offers plenty of core and enterprise features sufficient for many teams.<\/li>\n\n\n\n<li><strong>Developers or DevSecOps teams:<\/strong> Because it&#8217;s an open-source solution, Bitwarden is a good choice for dev teams that want to contribute their expertise to the existing codebase.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\" style=\"text-transform:none\"><span class=\"ez-toc-section\" id=\"Who-Shouldnt-Use-Bitwarden\"><\/span>Who Shouldn\u2019t Use Bitwarden?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>Bitwarden is a fantastic product for medium-sized teams, especially ones interested in hosting a password manager on their own hardware. However, it&#8217;s lacking a few enterprise-level features, and it also doesn&#8217;t give businesses access to a dedicated customer service manager over time. It may also be too expensive for some startups.<\/p>\n\n\n\n<p>The following list highlights some teams that may not have the best experience with Bitwarden:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Enterprises looking for the full package:<\/strong> While Bitwarden has a large catalog of core features, it&#8217;s missing perks like guest accounts or travel mode, so it&#8217;s not as fully-featured as some enterprises may want.<\/li>\n\n\n\n<li><strong>Teams that want extra support:<\/strong> Bitwarden doesn&#8217;t offer a dedicated customer service rep or phone-based technical support, so it may not be a fit for businesses that need extensive customer support.<\/li>\n\n\n\n<li><strong>Startups with limited funds:<\/strong> While Bitwarden is more affordable than some direct competitors, it&#8217;s still a little expensive for very small businesses or extremely tight budgets. And it has no free-for-life plan, so it could be challenging for startups.<\/li>\n<\/ul>\n\n\n\n<p>If any of these examples sound like your business and you don&#8217;t think Bitwarden will be a good fit, scroll down to <a href=\"#alternatives\">our list of alternative products<\/a> for a few other options.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" style=\"text-transform:none\"><span class=\"ez-toc-section\" id=\"Bitwarden-Pricing\"><\/span>Bitwarden Pricing<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>The following table provides an overview of Bitwarden&#8217;s pricing plans and the features and capabilities included in them. Aside from the Teams and Enterprise plans, Bitwarden also offers a plan for large organizations; contact the sales team for a quote specific to your business&#8217;s needs.<\/p>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><thead><tr><th class=\"has-text-align-center\" data-align=\"center\"><\/th><th>Teams<\/th><th>Enterprise<\/th><th>Custom Plan<\/th><\/tr><\/thead><tbody><tr><td class=\"has-text-align-center\" data-align=\"center\"><strong>Pricing (Annual Billing)<\/strong><\/td><td>$4\/user\/month<\/td><td>$6\/user\/month<\/td><td rowspan=\"5\">Contact for quote, free trial information, and feature details<\/td><\/tr><tr><td class=\"has-text-align-center\" data-align=\"center\"><strong>Free Trial<\/strong><\/td><td>7 days<\/td><td>7 days<\/td><\/tr><tr><td class=\"has-text-align-center\" data-align=\"center\"><strong>Key Features&nbsp;<\/strong><\/td><td>Event and audit logs, user groups, unlimited sharing within collections, API access, directory connector&nbsp;<\/td><td>Everything in Teams, SCIM support, option to self-host, custom roles, account recovery, passwordless SSO integration&nbsp;<\/td><\/tr><tr><td class=\"has-text-align-center\" data-align=\"center\"><strong>Number of Users<\/strong><\/td><td>Unlimited<\/td><td>Unlimited<\/td><\/tr><tr><td class=\"has-text-align-center\" data-align=\"center\"><strong>Encrypted File Attachment Storage&nbsp;<\/strong><\/td><td>1 GB personal and 1 GB for Organizational items<\/td><td>1 GB personal and 1 GB for Organizational items<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\" style=\"text-transform:none\"><span class=\"ez-toc-section\" id=\"5-Key-Features-of-Bitwarden\"><\/span>5 Key Features of Bitwarden<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>Bitwarden offers one of the strongest sets of core features in the password management market, but it also offers rare features like self-hosting local vaults. Aside from self-hosting, Bitwarden also has password management staples like single sign-on, business reports, vault sharing, and security policy management.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" style=\"text-transform:none\">Reporting<\/h3>\n\n\n\n<p>Bitwarden&#8217;s reporting functionality includes vault health reports, which help IT and security teams identify issues or potential vulnerabilities within vaults. While vault health reports are restricted to paid plans (including the business ones), Bitwarden&#8217;s data breach report is free for all users.<\/p>\n\n\n\n<p>According to Bitwarden, Reused Passwords and Weak Passwords reports run locally on customer clients, which means Bitwarden can&#8217;t access the unencrypted report data. This helps secure sensitive information that might appear in reports.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><a href=\"https:\/\/assets.esecurityplanet.com\/uploads\/2024\/03\/esp_20240325-bitwarden-review-figure_a.jpg\"><img loading=\"lazy\" decoding=\"async\" width=\"1000\" height=\"493\" src=\"https:\/\/assets.esecurityplanet.com\/uploads\/2024\/03\/esp_20240325-bitwarden-review-figure_a.jpg\" alt=\"Reports in Bitwarden.\" class=\"wp-image-34609\" srcset=\"https:\/\/assets.esecurityplanet.com\/uploads\/2024\/03\/esp_20240325-bitwarden-review-figure_a.jpg 1000w, https:\/\/assets.esecurityplanet.com\/uploads\/2024\/03\/esp_20240325-bitwarden-review-figure_a-300x148.jpg 300w, https:\/\/assets.esecurityplanet.com\/uploads\/2024\/03\/esp_20240325-bitwarden-review-figure_a-768x379.jpg 768w\" sizes=\"(max-width: 1000px) 100vw, 1000px\" \/><\/a><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">Password Sharing<\/h3>\n\n\n\n<p>Bitwarden uses Organizations, digital groups of business users, to facilitate password sharing between teammates. An Organization connects a specific subset of users \u2014 for example, the IT team \u2014 and allows their teammates to share a Collection of vaults with them.&nbsp;<\/p>\n\n\n\n<p>Once the IT team has access to the Collection, they can access all the password vaults and use those credentials to log into the associated applications. Bitwarden also allows admins to configure the type of access each user receives to the credentials within the vault.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><a href=\"https:\/\/assets.esecurityplanet.com\/uploads\/2024\/03\/esp_20240325-bitwarden-review-figure_b.jpg\"><img loading=\"lazy\" decoding=\"async\" width=\"1000\" height=\"864\" src=\"https:\/\/assets.esecurityplanet.com\/uploads\/2024\/03\/esp_20240325-bitwarden-review-figure_b.jpg\" alt=\"Roles for password sharing in Bitwarden.\" class=\"wp-image-34608\" srcset=\"https:\/\/assets.esecurityplanet.com\/uploads\/2024\/03\/esp_20240325-bitwarden-review-figure_b.jpg 1000w, https:\/\/assets.esecurityplanet.com\/uploads\/2024\/03\/esp_20240325-bitwarden-review-figure_b-300x259.jpg 300w, https:\/\/assets.esecurityplanet.com\/uploads\/2024\/03\/esp_20240325-bitwarden-review-figure_b-768x664.jpg 768w\" sizes=\"(max-width: 1000px) 100vw, 1000px\" \/><\/a><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\" style=\"text-transform:none\">Security Policy Management<\/h3>\n\n\n\n<p>One area where Bitwarden stands out is in its administrative management features. While security policy management isn&#8217;t the only feature, it&#8217;s one of the key capabilities for businesses looking to manage consistent policies within their organization.&nbsp;<\/p>\n\n\n\n<p>Admins can require a certain length for users&#8217; master passwords, require two-step authentication, and set a maximum vault timeout limit. Policy management helps IT and security admins standardize protective rules for their whole team. Security policies are available in the Enterprise plan.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><a href=\"https:\/\/assets.esecurityplanet.com\/uploads\/2024\/03\/esp_20240325-bitwarden-review-figure_c.jpg\"><img loading=\"lazy\" decoding=\"async\" width=\"1000\" height=\"369\" src=\"https:\/\/assets.esecurityplanet.com\/uploads\/2024\/03\/esp_20240325-bitwarden-review-figure_c.jpg\" alt=\"Security policy management in Bitwarden.\" class=\"wp-image-34607\" srcset=\"https:\/\/assets.esecurityplanet.com\/uploads\/2024\/03\/esp_20240325-bitwarden-review-figure_c.jpg 1000w, https:\/\/assets.esecurityplanet.com\/uploads\/2024\/03\/esp_20240325-bitwarden-review-figure_c-300x111.jpg 300w, https:\/\/assets.esecurityplanet.com\/uploads\/2024\/03\/esp_20240325-bitwarden-review-figure_c-768x283.jpg 768w\" sizes=\"(max-width: 1000px) 100vw, 1000px\" \/><\/a><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\" style=\"text-transform:none\">Single Sign-On<\/h3>\n\n\n\n<p>Bitwarden offers single sign-on so business users can authenticate themselves using their <a href=\"https:\/\/www.esecurityplanet.com\/products\/best-iam-software\/\">identity provider<\/a>. Users still need to input their master password because Bitwarden cannot access any password data on their end since it&#8217;s <a href=\"https:\/\/www.esecurityplanet.com\/networks\/strong-encryption\/\">encrypted<\/a> when stored in Bitwarden vaults. Bitwarden offers integrations with Okta, JumpCloud, OneLogin, Ping Identity, Microsoft Entra ID, and other SSO vendors. Passwordless SSO is available in the Enterprise plan.<\/p>\n\n\n\n<p><strong>Are you interested in learning more about single sign-on solutions? Read more about our picks for the <a href=\"https:\/\/www.esecurityplanet.com\/products\/single-sign-on-solutions\/\">best SSO products<\/a>, which include many of the top IAM providers.<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><a href=\"https:\/\/assets.esecurityplanet.com\/uploads\/2024\/03\/esp_20240325-bitwarden-review-figure_d.jpg\"><img loading=\"lazy\" decoding=\"async\" width=\"1000\" height=\"911\" src=\"https:\/\/assets.esecurityplanet.com\/uploads\/2024\/03\/esp_20240325-bitwarden-review-figure_d.jpg\" alt=\"Configuring SSO in Bitwarden.\" class=\"wp-image-34606\" srcset=\"https:\/\/assets.esecurityplanet.com\/uploads\/2024\/03\/esp_20240325-bitwarden-review-figure_d.jpg 1000w, https:\/\/assets.esecurityplanet.com\/uploads\/2024\/03\/esp_20240325-bitwarden-review-figure_d-300x273.jpg 300w, https:\/\/assets.esecurityplanet.com\/uploads\/2024\/03\/esp_20240325-bitwarden-review-figure_d-768x700.jpg 768w\" sizes=\"(max-width: 1000px) 100vw, 1000px\" \/><\/a><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\" style=\"text-transform:none\">Self-Hosting<\/h3>\n\n\n\n<p>Bitwarden offers businesses on the Enterprise plan the ability to host the product on their own servers using Docker containers. Self-hosting Bitwarden gives teams more control and flexibility over protecting their password data; it also puts the burden of hardware maintenance and data security on the customer. This feature is particularly beneficial for experienced IT and security professionals who want to closely manage their password management environment.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><a href=\"https:\/\/assets.esecurityplanet.com\/uploads\/2024\/03\/esp_20240325-bitwarden-review-figure_e.jpg\"><img loading=\"lazy\" decoding=\"async\" width=\"1000\" height=\"563\" src=\"https:\/\/assets.esecurityplanet.com\/uploads\/2024\/03\/esp_20240325-bitwarden-review-figure_e.jpg\" alt=\"2FA on self-hosted Bitwarden.\" class=\"wp-image-34605\" srcset=\"https:\/\/assets.esecurityplanet.com\/uploads\/2024\/03\/esp_20240325-bitwarden-review-figure_e.jpg 1000w, https:\/\/assets.esecurityplanet.com\/uploads\/2024\/03\/esp_20240325-bitwarden-review-figure_e-300x169.jpg 300w, https:\/\/assets.esecurityplanet.com\/uploads\/2024\/03\/esp_20240325-bitwarden-review-figure_e-768x432.jpg 768w\" sizes=\"(max-width: 1000px) 100vw, 1000px\" \/><\/a><\/figure>\n\n\n\n<p>If you&#8217;re interested in more information on Bitwarden&#8217;s password management tools, head to its site.<\/p>\n\n\n\n<div class=\"wp-block-buttons alignwide is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-2 wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button has-custom-width wp-block-button__width-50 has-custom-font-size is-style-outline td_btn_large has-large-font-size is-style-outline--1c22fe13ece62e441e917e6befc15f8c\"><a class=\"wp-block-button__link has-white-color has-luminous-vivid-orange-background-color has-text-color has-background has-text-align-center wp-element-button\" href=\"https:\/\/link.technologyadvice.com\/r\/bitwarden-main\" style=\"border-radius:38px\" target=\"_blank\" rel=\"noopener nofollow sponsored\">Visit Bitwarden<\/a><\/div>\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading\" style=\"text-transform:none\"><span class=\"ez-toc-section\" id=\"Bitwarden-Ease-of-Use\"><\/span>Bitwarden Ease of Use<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>Contributing factors to Bitwarden&#8217;s strong usability include readable documentation with plenty of example images and a command line interface (CLI) for managing secrets. Bitwarden supports Safari, Chrome, Firefox, and Microsoft Edge, as well as some less well-known browsers like Opera. Because it&#8217;s open-source, individual users from across its customer base can contribute to the product code.<\/p>\n\n\n\n<p>Bitwarden also receives strong overall customer reviews for ease of use. Customers are particularly happy overall with its user interface, calling it user-friendly, although a few do mention it being clunky or dated.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><a href=\"https:\/\/assets.esecurityplanet.com\/uploads\/2024\/03\/esp_20240325-bitwarden-review-figure_f.jpg\"><img loading=\"lazy\" decoding=\"async\" width=\"1000\" height=\"564\" src=\"https:\/\/assets.esecurityplanet.com\/uploads\/2024\/03\/esp_20240325-bitwarden-review-figure_f.jpg\" alt=\"Bitwarden user interface.\" class=\"wp-image-34604\" srcset=\"https:\/\/assets.esecurityplanet.com\/uploads\/2024\/03\/esp_20240325-bitwarden-review-figure_f.jpg 1000w, https:\/\/assets.esecurityplanet.com\/uploads\/2024\/03\/esp_20240325-bitwarden-review-figure_f-300x169.jpg 300w, https:\/\/assets.esecurityplanet.com\/uploads\/2024\/03\/esp_20240325-bitwarden-review-figure_f-768x433.jpg 768w\" sizes=\"(max-width: 1000px) 100vw, 1000px\" \/><\/a><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\" style=\"text-transform:none\"><span class=\"ez-toc-section\" id=\"Bitwarden-Customer-Service\"><\/span>Bitwarden Customer Service<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>Bitwarden makes email, community forum access, and a web ticketing portal available to customers 24\/7. This doesn&#8217;t automatically mean users will receive rapid responses, though \u2014 it&#8217;s just 24\/7 availability to contact Bitwarden. There is no phone support or Slack for guaranteed same-day response.&nbsp;<\/p>\n\n\n\n<p>While Bitwarden&#8217;s support channel options are limited, overall customer reviews speak highly of the support team and its fast response. Bitwarden&#8217;s customer support is suitable for teams that are fine with just email, and while it doesn&#8217;t have a wide range of customer service channels, overall user sentiment indicates decently speedy replies.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><a href=\"https:\/\/assets.esecurityplanet.com\/uploads\/2024\/03\/esp_20240325-bitwarden-review-figure_g.jpg\"><img loading=\"lazy\" decoding=\"async\" width=\"1000\" height=\"518\" src=\"https:\/\/assets.esecurityplanet.com\/uploads\/2024\/03\/esp_20240325-bitwarden-review-figure_g.jpg\" alt=\"Feature requests page in Bitwarden community forum.\" class=\"wp-image-34603\" srcset=\"https:\/\/assets.esecurityplanet.com\/uploads\/2024\/03\/esp_20240325-bitwarden-review-figure_g.jpg 1000w, https:\/\/assets.esecurityplanet.com\/uploads\/2024\/03\/esp_20240325-bitwarden-review-figure_g-300x155.jpg 300w, https:\/\/assets.esecurityplanet.com\/uploads\/2024\/03\/esp_20240325-bitwarden-review-figure_g-768x398.jpg 768w\" sizes=\"(max-width: 1000px) 100vw, 1000px\" \/><\/a><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"alternatives\" style=\"text-transform:none\"><span class=\"ez-toc-section\" id=\"Alternatives-to-Bitwarden\"><\/span>Alternatives to Bitwarden<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>Although Bitwarden is a strong product and popular overall with its customers, it&#8217;s not a perfect fit for all teams, particularly ones looking for rapid support channels or extremely low prices. If Bitwarden doesn&#8217;t sound like it&#8217;ll meet all your business&#8217;s needs, consider 1Password, Keeper, or Roboform instead.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" style=\"text-transform:none\">1Password<\/h3>\n\n\n\n<p>1Password is an enterprise-grade password management product that&#8217;s particularly suited to large organizations with significant data protection needs due to its stringent security controls. Like Bitwarden, it offers zero knowledge and has a clean breach history. 1Password is a bit more expensive than Bitwarden, at $7.99 per user per month, and it&#8217;s a little harder to learn than some comparable products. But like Bitwarden, it has fantastic user documentation.<\/p>\n\n\n\n<div class=\"wp-block-buttons alignwide is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-3 wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button has-custom-width wp-block-button__width-50 has-custom-font-size is-style-outline td_btn_large has-large-font-size is-style-outline--4ec79cdbede04fbd024c44afe8d47bcc\"><a class=\"wp-block-button__link has-white-color has-luminous-vivid-orange-background-color has-text-color has-background has-text-align-center wp-element-button\" href=\"https:\/\/link.technologyadvice.com\/r\/1password-esp-bitwarden-review\" style=\"border-radius:38px\" target=\"_blank\" rel=\"noopener nofollow sponsored\">Visit 1Password<\/a><\/div>\n<\/div>\n\n\n\n<div style=\"height:1em\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>1Password offers a strong set of password management features, including additional capabilities like travel mode and guest accounts. These nice-to-have features, coupled with 1Password&#8217;s excellent security reputation, set the product apart. It&#8217;s ideal for large businesses focused on intense password protection, and it offers a wider range of enterprise-grade features.<\/p>\n\n\n\n<figure class=\"wp-block-image aligncenter size-full\"><a href=\"https:\/\/assets.esecurityplanet.com\/uploads\/2024\/03\/esp_20240325-bitwarden-review-1password.jpg\"><img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"602\" src=\"https:\/\/assets.esecurityplanet.com\/uploads\/2024\/03\/esp_20240325-bitwarden-review-1password.jpg\" alt=\"1Password interface.\" class=\"wp-image-34602\" srcset=\"https:\/\/assets.esecurityplanet.com\/uploads\/2024\/03\/esp_20240325-bitwarden-review-1password.jpg 800w, https:\/\/assets.esecurityplanet.com\/uploads\/2024\/03\/esp_20240325-bitwarden-review-1password-300x226.jpg 300w, https:\/\/assets.esecurityplanet.com\/uploads\/2024\/03\/esp_20240325-bitwarden-review-1password-768x578.jpg 768w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/><\/a><\/figure>\n\n\n\n<p><strong>Learn more about the differences between the two platforms in our <a href=\"https:\/\/www.esecurityplanet.com\/products\/bitwarden-vs-1password\/\">article comparing Bitwarden and 1Password<\/a>.<\/strong><\/p>\n\n\n\n<h3 class=\"wp-block-heading\" style=\"text-transform:none\">Keeper<\/h3>\n\n\n\n<p>Keeper is a password management system for businesses, MSPs, and public sector organizations. Like Bitwarden, Keeper receives high overall customer reviews for ease of use and customer support. It also has user groups and an Active Directory integration through the Enterprise plan.<\/p>\n\n\n\n<div class=\"wp-block-buttons alignwide is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-4 wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button has-custom-width wp-block-button__width-50 has-custom-font-size is-style-outline td_btn_large has-large-font-size is-style-outline--205affca41db197af7b0b87e2591e9be\"><a class=\"wp-block-button__link has-white-color has-luminous-vivid-orange-background-color has-text-color has-background has-text-align-center wp-element-button\" href=\"https:\/\/link.technologyadvice.com\/r\/keeper-esp-bitwarden-review\" style=\"border-radius:38px\" target=\"_blank\" rel=\"noopener nofollow sponsored\">Visit Keeper<\/a><\/div>\n<\/div>\n\n\n\n<div style=\"height:18px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>Keeper also offers a secret manager product, which protects digital items like API keys, access keys, and database passwords. It&#8217;s a good choice for teams that consistently store highly sensitive data. Managed service providers should also consider Keeper; its privileged access management platform \u2014 delivered as a service \u2014 is tailored directly to their needs. Keeper&#8217;s Business pricing starts at $3.75 per user per month.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><a href=\"https:\/\/assets.esecurityplanet.com\/uploads\/2024\/03\/esp_20240325-bitwarden-review-keeper.jpg\"><img loading=\"lazy\" decoding=\"async\" width=\"1000\" height=\"741\" src=\"https:\/\/assets.esecurityplanet.com\/uploads\/2024\/03\/esp_20240325-bitwarden-review-keeper.jpg\" alt=\"Keeper interface.\" class=\"wp-image-34601\" srcset=\"https:\/\/assets.esecurityplanet.com\/uploads\/2024\/03\/esp_20240325-bitwarden-review-keeper.jpg 1000w, https:\/\/assets.esecurityplanet.com\/uploads\/2024\/03\/esp_20240325-bitwarden-review-keeper-300x222.jpg 300w, https:\/\/assets.esecurityplanet.com\/uploads\/2024\/03\/esp_20240325-bitwarden-review-keeper-768x569.jpg 768w\" sizes=\"(max-width: 1000px) 100vw, 1000px\" \/><\/a><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\" style=\"text-transform:none\">RoboForm<\/h3>\n\n\n\n<p>RoboForm is a password manager ideal for SMBs and teams looking for rapid support channels. It offers phone callback and live chat during business hours and 24\/7 email support. Like Bitwarden, RoboForm offers credential sharing through groups and security policy management features.&nbsp;<\/p>\n\n\n\n<div class=\"wp-block-buttons alignwide is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-5 wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button has-custom-width wp-block-button__width-50 has-custom-font-size is-style-outline td_btn_large has-large-font-size is-style-outline--ef4ee67b3c26cfa535ad3b17266f5ad9\"><a class=\"wp-block-button__link has-white-color has-luminous-vivid-orange-background-color has-text-color has-background has-text-align-center wp-element-button\" href=\"https:\/\/link.technologyadvice.com\/r\/roboform-esp-bitwarden-review\" style=\"border-radius:38px\" target=\"_blank\" rel=\"noopener nofollow sponsored\">Visit RoboForm<\/a><\/div>\n<\/div>\n\n\n\n<div style=\"height:18px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>RoboForm is also extremely affordable for small businesses, so if Bitwarden doesn&#8217;t quite meet your budget needs, RoboForm is a great choice. Its business plan for 26-100 users starts at $34.95 per user annually, which breaks down to a monthly cost of $2.91 per user.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><a href=\"https:\/\/assets.esecurityplanet.com\/uploads\/2024\/03\/esp_20240325-bitwarden-review-roboform.jpg\"><img loading=\"lazy\" decoding=\"async\" width=\"1000\" height=\"585\" src=\"https:\/\/assets.esecurityplanet.com\/uploads\/2024\/03\/esp_20240325-bitwarden-review-roboform.jpg\" alt=\"Roboform interface.\" class=\"wp-image-34600\" srcset=\"https:\/\/assets.esecurityplanet.com\/uploads\/2024\/03\/esp_20240325-bitwarden-review-roboform.jpg 1000w, https:\/\/assets.esecurityplanet.com\/uploads\/2024\/03\/esp_20240325-bitwarden-review-roboform-300x176.jpg 300w, https:\/\/assets.esecurityplanet.com\/uploads\/2024\/03\/esp_20240325-bitwarden-review-roboform-768x449.jpg 768w\" sizes=\"(max-width: 1000px) 100vw, 1000px\" \/><\/a><\/figure>\n\n\n\n<p><strong>If you want to consider some other options, read our <a href=\"https:\/\/www.esecurityplanet.com\/products\/best-password-managers\/\">buyer&#8217;s guide to password managers<\/a>, which also includes LastPass and NordPass.<\/strong><\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"evaluation\" style=\"text-transform:none\"><span class=\"ez-toc-section\" id=\"How-We-Evaluated-Bitwarden\"><\/span>How We Evaluated Bitwarden<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>To score Bitwarden in the password manager category, we created a comprehensive product scoring rubric with six major categories that buyers consider when purchasing PM products. We weighted each of the six main criteria and also included multiple subcriteria, which received their own weighting. The scores Bitwarden received based on its selection of features, capabilities, and documentation contributed to its final score of 4.1.&nbsp;&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" style=\"text-transform:none\">Evaluation Criteria<\/h3>\n\n\n\n<p>Because PM solutions must have a set of key features to be successful, we considered core product features first. We also looked at Bitwarden&#8217;s usability, including administrative features like self-hosting and documentation. Next, we considered advanced features, such as passkeys and zero knowledge; the product&#8217;s overall security posture; and pricing plans compared to the overall PM market. Finally, we evaluated customer support options and availability.&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Core features (25%):<\/strong> Core password manager capabilities include <a href=\"https:\/\/www.esecurityplanet.com\/applications\/mfa-advantages-and-weaknesses\/\">MFA<\/a>, secure password sharing, reporting, and support for major operating systems.\n<ul class=\"wp-block-list\">\n<li><strong>Score:<\/strong> 4.6\/5<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>Usability and administration (20%):<\/strong> We examined factors that affect product administration and ease of use, like support for different browsers and the ability to self-host your organization.\n<ul class=\"wp-block-list\">\n<li><strong>Score:<\/strong> 4.5\/5<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>Security (15%):<\/strong> We considered Bitwarden&#8217;s overall security posture, including carrying out regular audits, encryption transparency, and breach history.\n<ul class=\"wp-block-list\">\n<li><strong>Score:<\/strong> 5\/5<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>Pricing and transparency (15%):<\/strong> We considered customer service options like 24\/7 support hours, a product demo, and multiple support channels.\n<ul class=\"wp-block-list\">\n<li><strong>Score:<\/strong> 2.7\/5<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>Advanced features (15%):<\/strong> We evaluated nice-to-have features like passkeys and guest accounts, as well as the ability to self-host.\n<ul class=\"wp-block-list\">\n<li><strong>Score:<\/strong> 3.3\/5<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>Customer support (10%):<\/strong> We looked at the availability of dedicated customer reps, demos, overall review scores, and support hours, as well as customer support channels like email.\n<ul class=\"wp-block-list\">\n<li><strong>Score:<\/strong> 4\/5<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\" style=\"text-transform:none\"><span class=\"ez-toc-section\" id=\"Bottom-Line-Bitwarden-Could-Fit-Your-Core-Password-Management-Needs\"><\/span>Bottom Line: Bitwarden Could Fit Your Core Password Management Needs<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>Bitwarden would be a strong choice for its large core feature set and glowing customer reviews alone, but it offers even more to businesses: the option to self-host will particularly appeal to organizations that want as much control as possible over their PM environment. And because Bitwarden is open-source, it&#8217;s transparent about its code and allows customers to contribute to the codebase, too. Consider Bitwarden if you want a strong security partner over time.<\/p>\n\n\n\n<p><strong>Password protection is only one component of securing your business&#8217;s infrastructure. Learn more about overall <a href=\"https:\/\/www.esecurityplanet.com\/networks\/network-security\/\">network security<\/a> and threats to your network.<\/strong><\/p>\n\n\n<div id=\"ta-campaign-widget-66d6e8c7cafd2-popup-wrapper\" class=\"ta-campaign-widget__popup-wrapper\">\n    \n<div\n    style=\"\n        --ta-campaign-plugin-primary: #3545ed;\n        --ta-campaign-plugin-button-text: #fff;\n        --ta-campaign-plugin-button-hover-background: #3231b4;\n        --ta-campaign-plugin-button-hover-text: #fff;\n        --ta-campaign-plugin-button-toggle-background: #3231b4;\n        --ta-campaign-plugin-button-toggle-text: #3231B4;\n    \"\n    data-ajax-url=\"https:\/\/www.esecurityplanet.com\/wp\/wp-admin\/admin-ajax.php\">\n    <div\n        id=\"ta-campaign-widget-66d6e8c7cafd2\"\n        class=\"ta-campaign-widget ta-campaign-widget--popup\"\n        data-campaign-fields='{\"properties\":{\"campaign_type\":\"popup\",\"campaign_category\":false,\"sailthru_list\":[\"cybersecurity-insider\"],\"popup_type\":\"exit_intent\",\"appearance\":{\"colors\":{\"primary_color\":\"#3545ed\",\"button\":{\"button_text_color\":\"#fff\",\"hover\":{\"button_hover_background_color\":\"#3231b4\",\"button_hover_text_color\":\"#fff\"},\"toggle\":{\"button_toggle_background_color\":\"#3231b4\",\"button_toggle_text_color\":\"#3231B4\"}}},\"custom_scss\":\"\"},\"behavior\":{\"opt_in_enabled\":true},\"language\":{\"tagline\":\"Get the Free Cybersecurity Newsletter\",\"subtagline\":\"\",\"content\":\"Strengthen your organization&#39;s IT security defenses by keeping up to date on the latest cybersecurity news, solutions, and best practices. 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You can unsubscribe at any time.\",\"subscribe_button\":\"Subscribe\"}}'>\n\n                <div class=\"ta-campaign-widget__exit\">\n            <svg class=\"w-8\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.5\" viewBox=\"0 0 24 24\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\">\n                <path stroke-linecap=\"round\" stroke-linejoin=\"round\" d=\"M6 18L18 6M6 6l12 12\"><\/path>\n            <\/svg>\n        <\/div>\n        \n        <div class=\"ta-campaign-widget__wrapper\">\n            <div class=\"ta-campaign-widget__header mb-6\">\n                                <h3 class=\"ta-campaign-widget__tagline\">\n                    Get the Free Cybersecurity Newsletter                <\/h3>\n                \n                \n                                <p class=\"ta-campaign-widget__content mt-6\">\n                    Strengthen your organization's IT security defenses by keeping up to date on the latest cybersecurity news, solutions, and best practices. 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Find out in our latest Bitwarden review.<\/p>\n","protected":false},"author":238,"featured_media":34599,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_gazelle_contributing_experts":"","footnotes":""},"categories":[17],"tags":[],"b2b_audience":[34],"b2b_industry":[63],"b2b_product":[375],"class_list":["post-34595","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-products","b2b_audience-evaluation-and-selection","b2b_industry-technology","b2b_product-security-management"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.9 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Bitwarden Review 2024: Features, Pricing, Pros &amp; Cons<\/title>\n<meta name=\"description\" content=\"Bitwarden is among the top password managers in the security industry, but is it the best? 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